Self-Service Bag Drop is now available to passengers at Prague Airport. For this purpose, the airport has installed 12 self-service facilities (24 counters), which are located on the new terminal island in Terminal 2.
„We expect the passenger flow in the terminal to be smoother thanks to the new check-in system. This is a highly efficient solution, from the operational and economic point of view, and is a part of the airport’s technological development,” states Václav Řehoř, Chairman of the Board of Directors of Prague Airport.
The Smartwings group was the first to use the self-service check-in system at Ruzyně, and other airlines should gradually join in. The airport counts on Air France, KLM, SAS or Brussels Airlines in the upcoming months. Other carriers should also be involved.
The total cost for Prague Airport for 12 self-service facilities amounted to CZK 2.6 million.
How does it work?
Passengers start by scanning their boarding pass bar code, which is obtained when checking-in from home. The device will display the summary information provided when purchasing the flight: name and surname, destination, flight number, and parameters of permitted baggage. Once this information is confirmed, the system will prompt the passenger to put its luggage onto the check-in belt. The passenger then confirms that the baggage does not include prohibited items by pressing the button. The process continues by printing a luggage label and the passenger fixes it to its luggage, which is then sent to the sorting and transporting aircraft. If a passenger brings a luggage label directly from the self-check-in kiosk in the terminal, they must also scan this ticket in addition to their boarding pass.