Assistance for Disabled Passengers

/Assistance for Disabled Passengers
Assistance for Disabled Passengers 2018-04-02T13:21:51+00:00

Assiatance for people with reduced mobility and orientation

Airport AssistanceAll public areas of the airport are barrier-free, suitable for wheelchairs. Special assistance for disabled passengers can be requested through your specific airline when booking your air ticket.

Also, all passengers with disabilities or limited mobility, people with physical or other disabilities have the possibility of receiving assistance free of charge, provided by MaidPro Service. The service is to be ordered 36 hours in advance by phone: +420 220 111 220. Service is provided 24 hours a day.

If you are in a wheelchair and your wheelchair is foldable, you can order a private minibus transfer from Prague Airport Transfers. They will help you with all your requests, but unfortunately they do not provide vehicles with ramps.

Request for assistance can also be made at the airport check-in counters, information desks and designated areas (e.g., car parks), but in this case immediate service cannot be guaranteed; therefore, we recommend ordering the assistance in advance. The assistant will be ready to help at the previously agreed location. Depending on the type of disability, they will provide assistance in handling, security and passport control; they will take you to your Gate and help with boarding and seating. You will be the first to board and the last to leave the aircraft.

If ordering this service from an airline, be prepared to order earlier; most airlines require you to book assistance services at least 48 hours prior to departure.

 

Parking at the airport for visitors with disabilities

If you hold an ID card for persons with disabilities, you can park your car in any airport car park and multi-storey car park for free. Before your departure, just show your ID card for persons with disabilities at the AeroParking offices located on the ground floor Parking C where you will be issued a ticket for free exit.

 

Taxi at the airport for visitors with disabilities

Terminal 1

Taxi Praha (Arrival Hall Terminal 1): +420 220 114 835

Terminal 2

Taxi Praha (Arrival Hall Terminal 2): +420 220 111 023

 

Contact Info

Letiště Praha, a. s., K Letišti 6/1019, 160 08 Praha 6, Czech Republic

Phone: +420 220 111 888

Web: Prague Airport Website

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