Airport Information

Information desks are open 24 hours a day, providing you with information about the airport and on getting out and about. Phone: +420 220 111 888. Email:

Airport information

Advice from Information Assistants

Is there anything at the airport on which you need advice? Ask information assistants. Prague Airport have expanded services by including on-site assistants who actively advise travellers, alert them to news and help facilitate their smooth passage through the airport. If you meet an employee wearing a red T-shirt with the “I” symbol, do not hesitate to ask your question.


Prague Tourist Information Service

Open daily from 8:00 a.m.–8:00 p.m., the Prague Tourist Information Service provides comprehensive information for foreign visitors to Prague and the Czech Republic. In addition to general information, they provide various services to tourists, such as hotel reservations, tickets to performing arts events, guide services, information on restaurants, etc. Phone: +420 220 118 511.

Prague Welcome

Public Transport Info Centres at Prague Airport

Info Centres of Prague Public Transit offer all the relevant information on the operation of public transport in Prague, its routes, timetables and fares. In addition to information, Info Centres offer in particular: single-trip and short-term time tickets valid for 24 hours or for 1 or 3 days respectively, timetables for trams and buses (from whatever stop), and a map of Prague complete with its public transport network. Pamphlets on route detours and changes in the near future or at present, as well as some other current information materials can be obtained free of charge.

Prague Airport Info Centre, Terminal 1

Terminal 1 arrivals hall open: daily from 7.00am to 9.00pm. This kiosk tends to be less busy and max waiting time in queue is up to 15 minutes.

Prague Airport Info Centre, Terminal 2

Terminal 2 arrivals hall open: daily from 7.00am to 9.00pm. Please note that this kiosk can be extremely busy during peak hours from 10.00am to 2.00pm when many low-cost flights land at the same time. In some cases waiting time in the queue can be up to 30 minutes.