After exiting the baggage claim area, you enter the airport arrival lobby, where you can find the information and other desks. The airport information desk operates 24/7. The friendly staff, all of whom speak English and German, will assist you with all your questions regarding the airport or getting out and about. The tourist information desk is the best place for all your travel needs in Prague, and we also recommend that you pick up a copy of the free city map. Other desks at the airport enable you to arrange car hire, book a hotel or rent a mobile phone. At arrivals in both terminals you will also find public phones operated by 02 Telecom. If you want to make a call, you can either use coins or purchase a telecard from any newsagent.